Privacy
Last updated: 30 August 2026
Who we are
NHF Property Solutions, a property services business based in Grays, Essex. For anything about your data, email nhfpropertysolutions@gmail.com or call 07930 328666.
What we collect and why
When you use the enquiry form we receive what you type: your name, your phone number or email address, the service you choose and your message. We use it for one thing: replying to your enquiry, which can include arranging a visit and preparing a quote. Our lawful basis is our legitimate interest in responding to people who ask us about work.
We do not use your details for marketing, we do not sell them, and this site sets no analytics or advertising cookies.
Who handles it
The form is delivered by SplitForms, a form delivery service that passes your message to our inbox and acts on our instructions as a data processor. Your message then sits in our email like any other enquiry. Nobody else receives it.
How long we keep it
We keep enquiry messages for as long as we need them to handle your enquiry and any work that comes from it, then delete them. If your enquiry becomes a job, the details form part of our normal business records for that work.
Your rights
You can ask us what we hold about you, ask us to correct it or delete it, and object to our using it. Email nhfpropertysolutions@gmail.com and we will sort it. If you are unhappy with how we have handled your data you can complain to the Information Commissioner's Office at ico.org.uk.